Seamless Delivery for Your iTruWin Jewellery: Timely, Tracked & Trusted Across the UK and Beyond
- Orders placed before 2 PM GMT are processed same-day. Weekends/Bank Holidays extend timelines. Allow 1-3 business days for dispatch.
- We email tracking details once your order ships. Track via Royal Mail (UK) Delays? Contact support@itruwin.com
- UK orders arrive in 1-3 business days via Royal Mail Special Delivery. Requires signature.
- Once dispatched, you’ll receive tracking details so you can follow your jewellery every step.
Free UK Delivery
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Fast Dispatch
Orders are packed with care and dispatched within 1–2 working days from our UK fulfilment centre.
Tracking Available
Track your shipment easily with tracking links sent directly to your email after dispatch.
Secure Packaging
Every item is securely packed to protect your jewellery and ensure it arrives in perfect condition.
Trusted Couriers
We partner with Royal Mail and leading couriers to ensure smooth and reliable delivery across the UK.
Customer Support
Have a question about shipping? Our UK-based team is here to help you with quick, friendly support.
Your Delivery Assurance: How We Protect Every iTruWin Piece from Our London Atelier to Your Hands
- All parcels require signature confirmation. Missed delivery? Redelivery or pickup arranged via carrier link in tracking email.
- Gifting? Add a message at checkout. Prices excluded from packaging. Delivery dates displayed before payment confirmation.
- Damage in transit? Email photos within 48 hours to support@itruwin.com. We’ll replace immediately or refund.
- Delays? Extreme weather may impact timelines. Track live for updates. Unforeseen delays trigger proactive alerts.
